Can't sign in to the Sandbox Console

Hello the Support Team.

Could you reset the login of our sandbox for my account (du@nuvoapp.co)?
Unfortunately, I can’t login there now with my current credentials.

Hi @daudovik , I verified and see no device registered for your user in the sandbox env.
I believe you are trying to log in to the console using the username/password method.

Could you please share the error you are seeing while you log in to the console?