Can't login on sandbox

I’m currently unable to log in to my account, and I’m also not receiving the password reset link on my registered email ID. As a result, I’m unable to reset my password or regain access.

I am working on the sandbox environment to complete the end-to-end flow testing, and this issue is blocking my progress.
Could you please look into this and assist me at the earliest?
this mail is using for login : drolmen7@gmail.com
and using this url :
Fireblocks Console