We have paid for the premium version of fireblocks, but the account still shows that it is the free one

Support
1

We have paid for the premium version of fireblocks, but the account still shows that it is the free one.

development@soulbit.io
Email of the account

2

Hi Team,
You have a workspace on production. The user status is pending_activation.
Please check the email for an invitation to join the workspaces.
Thanks