Sporadic occurrence of error 1444

Support
1

I use the Fireblocks API to fetch all withdrawals for our wallets. Most of the time this works correctly. However, I occasionally find the following response in our server logs: “message”: “Failed getting transaction list”, “code”:1444.
Can someone explain to me what this means exactly and why this error only occurs sometimes. As I said, most of the time it works and the API request is always the same.

Thanks in advance and best regards, max

2

Hey @trever_mwr, this error means that there was some issue with getting the transactions list for this specific request.

We can check this further if you’ll share some additional information like the workspace name and the first 4 chars of the API key being used