Program Call Transaction not going through on Fireblocks Sandbox

Dear Fireblocks Support,

The following transaction is not going through for Fireblocks Sandbox. The decoded value is as follow :

txn hash :
2qk82jsgqKcYpKH68dW6RJ49Sp7b1C2QBqQY2pGm3jeEqzkabKuUezSf1SGVRCcBstSR428iR5ECNKwbhS2nS3UD
Fireblocks transaction ID
889224df-5f47-4327-8fb2-64dcb30a7409

Decoded program call data

Could you advise why it is being rejected ? Looking forward to hearing back from you.

Best,

Reno

Hi Reno,

Looking at the response from the blockchain -
"{'code': -32002, 'message': 'Transaction simulation failed: Blockhash not found', 'data': {'accounts': None, 'err': 'BlockhashNotFound', 'innerInstructions': None, 'logs': [], 'replacementBlockhash': None, 'returnData': None, 'unitsConsumed': 0}

It seems there was a problem with the blockhash you set/didnt set in your program call.

Hi Rotem,

After further investigation we find that :
We notice the reason is blockhash no found, the problem we found by using the same code, some txn go through but some get this blockhash not found error, our guess is the failed txn are stayed in boardcasting too long and the blockhash we submitted expired, a recent example:
env: sandbox (staging)
success: 279a6ffa-1452-4859-8a01-65cd4fd10432
failed: 29e4eb59-abf0-4a77-b620-eaae65cde445
The code and payload used are the same, thanks