Lost vechain on swissborg

Dear support
I’m writing as user of an app / company that use fireblocks as crypto provider

Some days ago I was moving sone tokens ( VET)to my address associated within the app

Unfortunately I made a mistake and I have used a wrong chain

Their support say that the funds are not lost but fireblocks integrations are not yet supporting Vet chain

Anyone here have some idea or solution how to recover them ? i sent them from Binance to swissborg and ot has been 3 years anf they have not been able to recover them blaming that vechain is not supported by fireblocks and that funds cannot be recovered , can you please help

network VET
Address : 0xfBe503EAd3848a5581FA1d056005C1FDE1ac4ca6
Txid : 0x7116524fec09f12a25e6b5e3af3aafb40a3f37d07e3c6d4cdf2ced6787f869e4

date : 2022-12-13 time : 17:23:06

Hello @ravz, Welcome to the Fireblocks community!

You are right that Fireblocks does not support Vechain (VET) at the moment but we do support VET on BSC

If you could send them back to Binance and then bridge it across to BSC. After that you can manage it via Fireblocks once you’ve added the asset to your workspace.

when i log into my app on SwissBorg , i cannot see my vechain anywhere m, does it mean Swissborg has to send it back from their technical support team ?

@ravz I am not aware if SwissBorg supports the VET token so you will have to check with them to see if they can assist you with moving it back to the source.