Create Transaction stuck in SignTrasaction

Support
1

Hi Team,

I created a transaction request and signed successfully but the transaction is stuck in SignTransaction has already started SignTransaction per attached.

Please, can you help?

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3

Hey @Ryan26,

Can you please share some additional information like the transaction ID and 4 chars of your API key?

6

You cannot sign a transaction which is not PENDING_SIGNATURE,
and only one transaction at a time can be PENDING_SIGNATURE for a specific <wallet-id, account, asset>.

The rest of transactions will remain in status QUEUED, until either the PENDING_SIGNATURE one is being signed or cancelled/failed.
Currently, you can query the current transactions by status and cancel the currently QUEUED/PENDING_SIGNATURE ones.

sdk.getTransactions({ status: TransactionStatus.PENDING_SIGNATURE })
sdk.getTransactions({ status: TransactionStatus.QUEUED })
...
sdk.cancelTransactionById(tx.id, { ncw: { walletId } });

Then try to create a new transaction and sign it

We will check internally for the cause of this issue.