I changed the finger print in the device

After scanning the QR scan, I linked the device. But it asks for biometrics. but I mistakenly changed the biometrics, showing that I have loose signing privileges on the device. How can I get access again. Please let me know how can I get the access

Hi Vinay,
I will assist you with this.
Could you share your email registered in the workspace?

Hi @Vinay i see that you submitted your mobile logs and my colleague will get back to you via ticket number #181362

Okay, Thank you. Yes, I got the mail. But I can’t reset the passphrase.

Hi @Vinay , You must set up your owner accounts with the same passphrase you used.
Please follow-up via the ticket #181362.

I tried with the passphrase, fireblock given but I got an error when I used it.

I received 2 Links one is for API test and another one is for workspace. Which one I should use for production.