# We have paid for the premium version of fireblocks, but the account still shows that it is the free one

**URL:** <https://community.fireblocks.com/t/we-have-paid-for-the-premium-version-of-fireblocks-but-the-account-still-shows-that-it-is-the-free-one/1002>\
**Category:** Support\
**Created:** [May 7, 2024, 12:15pm UTC](https://community.fireblocks.com/t/we-have-paid-for-the-premium-version-of-fireblocks-but-the-account-still-shows-that-it-is-the-free-one/1002 "2024-05-07T12:15:54Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Soulbit](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@Soulbit](https://community.fireblocks.com/u/Soulbit)\
**Post date:** [May 7, 2024, 12:15pm UTC](https://community.fireblocks.com/t/we-have-paid-for-the-premium-version-of-fireblocks-but-the-account-still-shows-that-it-is-the-free-one/1002/1 "2024-05-07T12:15:54Z")

</div>

We have paid for the premium version of fireblocks, but the account still shows that it is the free one.

[development@soulbit.io](mailto:development@soulbit.io)  
Email of the account

---

<div class="post-metadata">

**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [May 7, 2024, 3:52pm UTC](https://community.fireblocks.com/t/we-have-paid-for-the-premium-version-of-fireblocks-but-the-account-still-shows-that-it-is-the-free-one/1002/2 "2024-05-07T15:52:07Z")

</div>

Hi Team,  
You have a workspace on production. The user status is pending\_activation.  
Please check the email for an invitation to join the workspaces.  
Thanks