# User Api Key Approval

**URL:** <https://community.fireblocks.com/t/user-api-key-approval/2311>\
**Category:** Developer Discussion\
**Tags:** help-center\
**Created:** [March 18, 2025, 11:29am UTC](https://community.fireblocks.com/t/user-api-key-approval/2311 "2025-03-18T11:29:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Uma](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@Uma](https://community.fireblocks.com/u/Uma)\
**Post date:** [March 18, 2025, 11:29am UTC](https://community.fireblocks.com/t/user-api-key-approval/2311/1 "2025-03-18T11:29:12Z")

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Even after using whitelisted static IP address i am getting unauthorized error 500.  
i wanna know how to get approval for for user API key and who can approve it ?

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**Author:** ![yoji](https://avatars.discourse-cdn.com/v4/letter/y/977dab/32.png) [@yoji](https://community.fireblocks.com/u/yoji)\
**Post date:** [March 18, 2025, 1:53pm UTC](https://community.fireblocks.com/t/user-api-key-approval/2311/2 "2025-03-18T13:53:17Z")

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Hi @Uma – 500-level errors are generally due to an issue on Fireblocks’ end. Can you please send over your workspace name and first four digits of the API key so I can double-check what’s going on? Thanks!