# Sandbox access failed

**URL:** <https://community.fireblocks.com/t/sandbox-access-failed/2147>\
**Category:** Support\
**Created:** [January 16, 2025, 4:29pm UTC](https://community.fireblocks.com/t/sandbox-access-failed/2147 "2025-01-16T16:29:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ivan.iceberg](https://avatars.discourse-cdn.com/v4/letter/i/d2c977/32.png) [@Ivan.iceberg](https://community.fireblocks.com/u/Ivan.iceberg)\
**Post date:** [January 16, 2025, 4:29pm UTC](https://community.fireblocks.com/t/sandbox-access-failed/2147/1 "2025-01-16T16:29:45Z")

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Hello.  
I received a link to join sandbox, but the link was expired and I got a message:  
"There was an error opening your invitation link. Try again later or request a new invitation.  
Could you help me, please?

 ![photo_2025-01-16 20.27.31](https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/f073947f6505bfc4877fc75059ff66b8a0029129.jpeg)  
"

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**Author:** ![Wilfred](https://sea1.discourse-cdn.com/flex015/user_avatar/community.fireblocks.com/wilfred/32/403_2.png) [@Wilfred](https://community.fireblocks.com/u/Wilfred)\
**Post date:** [January 21, 2025, 1:16am UTC](https://community.fireblocks.com/t/sandbox-access-failed/2147/2 "2025-01-21T01:16:37Z")

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Hi @Ivan.iceberg could you please share your email address?