# Resolving Fireblocks login/2FA access issues

**URL:** <https://community.fireblocks.com/t/resolving-fireblocks-login-2fa-access-issues/3068>\
**Category:** Support\
**Tags:** help-center\
**Created:** [January 12, 2026, 4:15pm UTC](https://community.fireblocks.com/t/resolving-fireblocks-login-2fa-access-issues/3068 "2026-01-12T16:15:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![onur](https://avatars.discourse-cdn.com/v4/letter/o/d26b3c/32.png) [@onur](https://community.fireblocks.com/u/onur)\
**Post date:** [January 12, 2026, 4:15pm UTC](https://community.fireblocks.com/t/resolving-fireblocks-login-2fa-access-issues/3068/1 "2026-01-12T16:15:09Z")

</div>

Hi,

I have just registered with Fireblocks, but I’m unable to log in as the 2FA does not appear in my authenticator app, and the recovery code is also not working.

Could you please advise on how to reset the 2FA or regain access to my account?

Kind Regards,

Onur