# Problems with login on sandbox **URL:** \ **Category:** Support\ **Tags:** help-center, getting-started\ **Created:** [August 27, 2024, 2:47pm UTC](https://community.fireblocks.com/t/problems-with-login-on-sandbox/1363 "2024-08-27T14:47:15Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![andres.quijano](https://avatars.discourse-cdn.com/v4/letter/a/e19b73/32.png) [@andres.quijano](https://community.fireblocks.com/u/andres.quijano)\ **Post date:** [August 27, 2024, 2:47pm UTC](https://community.fireblocks.com/t/problems-with-login-on-sandbox/1363/1 "2024-08-27T14:47:15Z")
Hi, I created a sandbox using this user’s email. A few minutes later, I received an email inviting me to join the workspace on the sandbox, but when I tried to log in, the screen asked for a password. Everything seems fine, except that I never set up a password, so I can’t log in. I also tried using the “Sign in with Google” option, but when I click it, a pop-up appears briefly before closing quickly, and then it asks for 2FA, which I never set up either. When I attempt to reset the password, the reset email never arrives. To write this message, I created another user with the same email here in the community. Please help. ---
**Author:** ![SlavaSereb](https://avatars.discourse-cdn.com/v4/letter/s/dfb087/32.png) [@SlavaSereb](https://community.fireblocks.com/u/SlavaSereb)\ **Post date:** [August 28, 2024, 7:30am UTC](https://community.fireblocks.com/t/problems-with-login-on-sandbox/1363/2 "2024-08-28T07:30:55Z")
Hey @andres.quijano, Can you try again with Google please? [https://sandbox.fireblocks.io](https://sandbox.fireblocks.io) ---
**Author:** ![andres.quijano](https://avatars.discourse-cdn.com/v4/letter/a/e19b73/32.png) [@andres.quijano](https://community.fireblocks.com/u/andres.quijano)\ **Post date:** [August 28, 2024, 10:25am UTC](https://community.fireblocks.com/t/problems-with-login-on-sandbox/1363/3 "2024-08-28T10:25:13Z")
It’s solved. Thanks.