# Need help resetting my 2FA

**URL:** <https://community.fireblocks.com/t/need-help-resetting-my-2fa/1240>\
**Category:** Support\
**Tags:** help-center\
**Created:** [July 25, 2024, 3:05pm UTC](https://community.fireblocks.com/t/need-help-resetting-my-2fa/1240 "2024-07-25T15:05:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Taimoor](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@Taimoor](https://community.fireblocks.com/u/Taimoor)\
**Post date:** [July 25, 2024, 3:05pm UTC](https://community.fireblocks.com/t/need-help-resetting-my-2fa/1240/1 "2024-07-25T15:05:03Z")

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I lost my Authenticator app and I am unable to login into my sandbox. Kindly reset my 2FA or guide me on how to log in?. My workspace email is: \> [mtaimoor@uni-bremen.de](mailto:mtaimoor@uni-bremen.de)

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**Author:** ![SlavaSereb](https://avatars.discourse-cdn.com/v4/letter/s/dfb087/32.png) [@SlavaSereb](https://community.fireblocks.com/u/SlavaSereb)\
**Post date:** [July 25, 2024, 3:08pm UTC](https://community.fireblocks.com/t/need-help-resetting-my-2fa/1240/2 "2024-07-25T15:08:02Z")

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Hi @Taimoor,

This was done approximately an hour ago.

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<div class="post-metadata">

**Author:** ![Taimoor](https://avatars.discourse-cdn.com/v4/letter/t/c5a1d2/32.png) [@Taimoor](https://community.fireblocks.com/u/Taimoor)\
**Post date:** [July 25, 2024, 3:17pm UTC](https://community.fireblocks.com/t/need-help-resetting-my-2fa/1240/3 "2024-07-25T15:17:03Z")

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Just checked. It is fixed now. Thank you