# Issue with Pending MPC Key Approval and Activation in Sandbox

**URL:** <https://community.fireblocks.com/t/issue-with-pending-mpc-key-approval-and-activation-in-sandbox/3143>\
**Category:** Support\
**Created:** [May 6, 2026, 1:36pm UTC](https://community.fireblocks.com/t/issue-with-pending-mpc-key-approval-and-activation-in-sandbox/3143 "2026-05-06T13:36:01Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![ezin](https://avatars.discourse-cdn.com/v4/letter/e/5f8ce5/32.png) [@ezin](https://community.fireblocks.com/u/ezin)\
**Post date:** [May 6, 2026, 1:36pm UTC](https://community.fireblocks.com/t/issue-with-pending-mpc-key-approval-and-activation-in-sandbox/3143/1 "2026-05-06T13:36:01Z")

</div>

![image](https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/083997d79419ed54137ef4df35a56e2eea35df2b.png)

Post SupporHello,

I am currently facing an issue in our Fireblocks sandbox workspace Izichange (Testnet)

All required approvals have already been completed by the relevant administrators. However, the device still shows the following statuses:

- Pending activation

- Pending MPC key approval

It appears that the MPC key generation or activation process may be stuck.

Could you please help verify:

- Whether the MPC key generation process is incomplete or blocked

- If a device reset or reactivation is required

- Or if any additional action is needed from our side

This issue is currently blocking our validation tests in the sandbox environment.

Thank you for your assistance.

Best regards,t related topics here.