# Failed to add asset wallet for HBAR\_TEST, all others work

**URL:** <https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936>\
**Category:** Support\
**Created:** [April 23, 2024, 4:33pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936 "2024-04-23T16:33:03Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [April 23, 2024, 4:33pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/1 "2024-04-23T16:33:03Z")

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Hello, I am trying to create an HBAR\_TEST wallet for the ‘default’ account using the sandbox UI. The operation fails with the “Failed to add asset wallet.” message (see the screenshot below). I tried others: XRP\_TEST, ETH\_TEST5, LUNA\_TEST - all successfully created (see the screenshot in the next message below). Is there any special that needs to be done to create HBAR\_TEST wallets?

 ![Screenshot 2024-04-23 at 17.27.34](https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/8be67a32089efabc7bb6e18234e74aeb303049d1.png)

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [April 23, 2024, 4:33pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/2 "2024-04-23T16:33:36Z")

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![Screenshot 2024-04-23 at 17.29.40](https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/73e68afd7b551f6ec906e39caa09efe3df65a65e.png)

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [April 24, 2024, 5:45am UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/3 "2024-04-24T05:45:35Z")

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@mnamakwala if you could please take a look at the ^^^ it’d be much appreciated. I suspect it might have something to do with the Hedera testnet reset, but it has been cancelled for this quarter (was previously scheduled for the 25th of April). Please can this be fixed?

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**Author:** ![dubgeis](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dubgeis](https://community.fireblocks.com/u/dubgeis)\
**Post date:** [April 24, 2024, 3:21pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/4 "2024-04-24T15:21:12Z")

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The Hedera sustainability community, and users have attempted to add support to Hedera open source solutions since September of 2022. Fireblocks responses have taken a very long time ticket to ticket, sometimes 2 weeks, we are politely requesting an immediate response as it effects our releases. [FireBlocks Raw Signing Integration · Issue #1314 · hashgraph/guardian · GitHub](https://github.com/hashgraph/guardian/issues/1314)

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**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [April 24, 2024, 3:26pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/5 "2024-04-24T15:26:15Z")

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Hi Andrew,  
The HBAR\_TEST currently does not work.  
You are right. We have a reset scheduled for 25th April.  
Thank you for your continued patience

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [April 29, 2024, 9:31am UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/6 "2024-04-29T09:31:00Z")

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Hello @mnamakwala , thank you for your response. As you know the rest on the 25th of April has been cancelled. Also the date (25th) has now passed but I checked today: HBAR\_TEST wallet still does not work. Please advise.

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**Author:** ![dubgeis](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dubgeis](https://community.fireblocks.com/u/dubgeis)\
**Post date:** [April 29, 2024, 1:16pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/7 "2024-04-29T13:16:23Z")

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Please respond, a non-response tells us this should be deprioritized from our roadmap

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**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [April 29, 2024, 7:00pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/8 "2024-04-29T19:00:30Z")

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Hi Guys, I will check with our team and see what the new ETA is.  
Thank you

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**Author:** ![dubgeis](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dubgeis](https://community.fireblocks.com/u/dubgeis)\
**Post date:** [April 30, 2024, 1:23pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/9 "2024-04-30T13:23:53Z")

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Also the API can take up to 5 seconds to respond. Is this normal?

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**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [April 30, 2024, 5:13pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/10 "2024-04-30T17:13:38Z")

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Hi, can you please specify which endpoint it is?

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [May 1, 2024, 10:57am UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/11 "2024-05-01T10:57:12Z")

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The delay issue was originally discussed here: [Longer transactions don't get signed - #10 by mnamakwala](https://community.fireblocks.com/t/longer-transactions-dont-get-signed/794/10) (see comments towards the end of the thread). As suggested we converted our code to webhooks (vs the original polling design), however this did not substantially changed the delay periods.

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [May 6, 2024, 12:56pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/12 "2024-05-06T12:56:16Z")

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Hello again @mnamakwala, just a note that HBAR\_TEST wallets still can’t be created. Any ETA on when this is fixed please?

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**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [May 6, 2024, 7:05pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/13 "2024-05-06T19:05:02Z")

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Hey Andrew, we do not have any ETA at the moment.  
Our team is working on it, and we should have an update soon.  
Thanks

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**Author:** ![mnamakwala](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@mnamakwala](https://community.fireblocks.com/u/mnamakwala)\
**Post date:** [May 8, 2024, 5:31pm UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/14 "2024-05-08T17:31:26Z")

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Hi, team; the issue is fixed.  
You should be able to create HBAR\_TEST wallets.  
Thank you for your continued patience.

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**Author:** ![andrew](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@andrew](https://community.fireblocks.com/u/andrew)\
**Post date:** [May 10, 2024, 8:49am UTC](https://community.fireblocks.com/t/failed-to-add-asset-wallet-for-hbar-test-all-others-work/936/15 "2024-05-10T08:49:27Z")

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Hello @mnamakwala , I have tested it yesterday - it worked for me. Thank you for letting me know.
