# ERROR- Unable to login with 2FA

**URL:** https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1473
**Category:** Support
**Created:** [September 27, 2024, 3:47pm UTC](https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1473 "2024-09-27T15:47:13Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![jormel](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@jormel](https://community.fireblocks.com/u/jormel)
#### Post date: [September 27, 2024, 3:47pm UTC](https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1473/1 "2024-09-27T15:47:13Z")

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Hi. My account is [jormel.figueroa@rootstocklabs.com]. I cannot log in with the current 2FA that Is set up for this email (throws “Something went wrong. Try again.” after I input the 2FA).  
Could you please reset my 2FA?

I’ve actually tried logging in at the URL: **[Fireblocks Console](https://sandbox.fireblocks.io/v2/)**

but it still doesn’t work.

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<div class="post-metadata">

### Author: ![Rajalakshmi](https://avatars.discourse-cdn.com/v4/letter/r/8baadc/32.png) [@Rajalakshmi](https://community.fireblocks.com/u/Rajalakshmi)
#### Post date: [October 2, 2024, 2:26am UTC](https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1473/2 "2024-10-02T02:26:28Z")

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Hi Jormel,  
Your 2FA reset is done. Please check now.