# Latest **URL:** https://community.fireblocks.com/latest.md [Latest](https://community.fireblocks.com/latest.md) · [Categories](https://community.fireblocks.com/categories.md) · [Tags](https://community.fireblocks.com/tags.md) --- ## [Unable to complete Developer Sandbox registration invitation link error](https://community.fireblocks.com/t/unable-to-complete-developer-sandbox-registration-invitation-link-error/3217)
**Author:** [@CheeryMeadow29](https://community.fireblocks.com/u/CheeryMeadow29)\ **Replies:** 0\ **Last updated:** [September 18, 2026, 9:28am UTC](https://community.fireblocks.com/t/unable-to-complete-developer-sandbox-registration-invitation-link-error/3217 "2026-09-18T09:28:55Z")
I received a link to join sandbox (I have submitted my info and got acceptance mail), but the link was probably expired (as I’m not sure If I clicked the link, I remember as I did but didn’t put a password or anything at… --- ## [Sandbox Account Locked Out — Accidental 2FA Deletion & Duplicate Sandbox Account Conflict](https://community.fireblocks.com/t/sandbox-account-locked-out-accidental-2fa-deletion-duplicate-sandbox-account-conflict/3215)
**Author:** [@BrightFern25](https://community.fireblocks.com/u/BrightFern25)\ **Replies:** 0\ **Last updated:** [September 17, 2026, 9:19am UTC](https://community.fireblocks.com/t/sandbox-account-locked-out-accidental-2fa-deletion-duplicate-sandbox-account-conflict/3215 "2026-09-17T09:19:48Z")
Hi Fireblocks Support, I accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator, and the recovery code also. This account I think now have two fireblock accounts, one I created using signup to ne… --- ## [Developer Sandbox invite email not received after accepting license agreement](https://community.fireblocks.com/t/developer-sandbox-invite-email-not-received-after-accepting-license-agreement/3154)
**Author:** [@havanbien](https://community.fireblocks.com/u/havanbien)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 8:32am UTC](https://community.fireblocks.com/t/developer-sandbox-invite-email-not-received-after-accepting-license-agreement/3154 "2026-09-15T08:32:59Z")
Hi Fireblocks team, I registered from here for the Developer Sandbox and accepted the Testnet Workspace License Agreement, but I have not received the Sandbox invite link. I can access community, but login to Sandbox f… --- ## [Can't Proceed Past Fireblocks Developer Sandbox Agreement](https://community.fireblocks.com/t/cant-proceed-past-fireblocks-developer-sandbox-agreement/3214)
**Author:** [@sakura-finance](https://community.fireblocks.com/u/sakura-finance)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 8:32am UTC](https://community.fireblocks.com/t/cant-proceed-past-fireblocks-developer-sandbox-agreement/3214 "2026-09-15T08:32:10Z")
Once I get to the agreement, I scroll to the bottom and click submit. Then it says: Thank you for accepting the Fireblocks Testnet Workspace License Agreement! You should receive a link to your Developer Sandbox via em… --- ## [Lost 2FA on Sandbox - Requesting Reset](https://community.fireblocks.com/t/lost-2fa-on-sandbox-requesting-reset/3213)
**Author:** [@BrightFern25](https://community.fireblocks.com/u/BrightFern25)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 4:42am UTC](https://community.fireblocks.com/t/lost-2fa-on-sandbox-requesting-reset/3213 "2026-09-15T04:42:08Z")
Hi Fireblocks Support, I accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator, and the recovery code also. This account I think now have two fireblock accounts, one I created using signup to ne… --- ## [Extension of sandbox access](https://community.fireblocks.com/t/extension-of-sandbox-access/3212)
**Author:** [@santosoh](https://community.fireblocks.com/u/santosoh)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 1:58am UTC](https://community.fireblocks.com/t/extension-of-sandbox-access/3212 "2026-09-15T01:58:45Z")
Hi Fireblocks team, Our Developer Sandbox workspace is showing the banner “There are 3 days remaining before your sandbox environment expires. Upgrade now to get access to a mainnet workspace." We’re actively developin… --- ## [Using Raw Signing with Private Besu Network](https://community.fireblocks.com/t/using-raw-signing-with-private-besu-network/3211)
**Author:** [@Rubanthaya29](https://community.fireblocks.com/u/Rubanthaya29)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 3:55pm UTC](https://community.fireblocks.com/t/using-raw-signing-with-private-besu-network/3211 "2026-09-10T15:55:04Z")
We are evaluating a private Hyperledger Besu EVM network in our Fireblocks Sandbox workspace. Besu is not available as an asset/network in the Vault UI. We understand that Raw Signing is enabled by default in Sandbox. C… --- ## [How to add users in console](https://community.fireblocks.com/t/how-to-add-users-in-console/1539)
**Author:** [@Vinay](https://community.fireblocks.com/u/Vinay)\ **Replies:** 4\ **Last updated:** [September 9, 2026, 11:29pm UTC](https://community.fireblocks.com/t/how-to-add-users-in-console/1539 "2026-09-09T23:29:39Z")
How to add users other than owner. --- ## [Sandbox access 2FA Reset](https://community.fireblocks.com/t/sandbox-access-2fa-reset/3209)
**Author:** [@HYUNGU](https://community.fireblocks.com/u/HYUNGU)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 3:21am UTC](https://community.fireblocks.com/t/sandbox-access-2fa-reset/3209 "2026-09-02T03:21:27Z")
Hi Fireblocks Support, I accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator. Since then, I’ve been trying to access my account using the recovery codes, but I’m unable to reset or properly co… --- ## [How to get workspace\_id?](https://community.fireblocks.com/t/how-to-get-workspace-id/3197)
**Author:** [@karlosmid-ioent](https://community.fireblocks.com/u/karlosmid-ioent)\ **Replies:** 1\ **Last updated:** [August 27, 2026, 2:59pm UTC](https://community.fireblocks.com/t/how-to-get-workspace-id/3197 "2026-08-27T14:59:14Z")
Support request — GET /v1/workspace returns 403 with an empty body Subject: GET /v1/workspace returns HTTP 403 with an empty body — which API user role is required, and is the workspaceId in a webhook envelope the same i… --- ## [Way to fetch vault id by wallet address?](https://community.fireblocks.com/t/way-to-fetch-vault-id-by-wallet-address/3181)
**Author:** [@sundonategg](https://community.fireblocks.com/u/sundonategg)\ **Replies:** 1\ **Last updated:** [August 26, 2026, 9:12pm UTC](https://community.fireblocks.com/t/way-to-fetch-vault-id-by-wallet-address/3181 "2026-08-26T21:12:18Z")
Is there a way to fetch vault id just by a given wallet address? --- ## [SDK list blockchain with pageSize parameter Issue - Error Code 400](https://community.fireblocks.com/t/sdk-list-blockchain-with-pagesize-parameter-issue-error-code-400/3185)
**Author:** [@fberthome](https://community.fireblocks.com/u/fberthome)\ **Replies:** 1\ **Last updated:** [August 26, 2026, 9:10pm UTC](https://community.fireblocks.com/t/sdk-list-blockchain-with-pagesize-parameter-issue-error-code-400/3185 "2026-08-26T21:10:25Z")
HI, I use Fireblocks Sandbox env and com.fireblocks.sdk:fireblocks-sdk:14.0.0 I try to call com.fireblocks.sdk.api.BlockchainsAssetsApi.listAssets it works by passing null to all parameters to this method: listAss… --- ## [I can't acess the Fireblocks academy](https://community.fireblocks.com/t/i-cant-acess-the-fireblocks-academy/2292)
**Author:** [@Vinikra](https://community.fireblocks.com/u/Vinikra)\ **Replies:** 5\ **Last updated:** [August 26, 2026, 6:58pm UTC](https://community.fireblocks.com/t/i-cant-acess-the-fireblocks-academy/2292 "2026-08-26T18:58:26Z")
I’m tryin to acess but the email confirmation don’t arrive --- ## [ERROR -- Unable to login with 2FA](https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1480)
**Author:** [@jormel](https://community.fireblocks.com/u/jormel)\ **Replies:** 5\ **Last updated:** [August 26, 2026, 12:58am UTC](https://community.fireblocks.com/t/error-unable-to-login-with-2fa/1480 "2026-08-26T00:58:42Z")
Hi. My account is \[jormel.figueroa@rootstocklabs.com\]. I cannot log in with the current 2FA that Is set up for this email (throws “Something went wrong. Try again.” after I input the 2FA). Could you please reset my 2FA? … --- ## [Account Application Status and 2FA Login Issue](https://community.fireblocks.com/t/account-application-status-and-2fa-login-issue/3195)
**Author:** [@Henri](https://community.fireblocks.com/u/Henri)\ **Replies:** 0\ **Last updated:** [August 3, 2026, 3:00am UTC](https://community.fireblocks.com/t/account-application-status-and-2fa-login-issue/3195 "2026-08-03T03:00:18Z")
Dear Sir/Madam, We are currently trying to sign up for an account. During the application process, the website indicated that our application was subject to review by your Compliance Team, and that the review may take u… --- ## [Enabling Raw Signing for Sandbox Account](https://community.fireblocks.com/t/enabling-raw-signing-for-sandbox-account/3194)
**Author:** [@triviere](https://community.fireblocks.com/u/triviere)\ **Replies:** 0\ **Last updated:** [July 31, 2026, 3:20pm UTC](https://community.fireblocks.com/t/enabling-raw-signing-for-sandbox-account/3194 "2026-07-31T15:20:29Z")
Hi, I have a few requests for my sandbox workspace: TAP Policy editing access: I need admin rights; or said another way to be able to add and modify transaction authorization policy rules in my sandbox. Specifically I… --- ## [API User Role for Transaction Initiation Only (No Approval) - Finance Ops Workspace](https://community.fireblocks.com/t/api-user-role-for-transaction-initiation-only-no-approval-finance-ops-workspace/3184)
**Author:** [@bulapu](https://community.fireblocks.com/u/bulapu)\ **Replies:** 2\ **Last updated:** [July 16, 2026, 11:02pm UTC](https://community.fireblocks.com/t/api-user-role-for-transaction-initiation-only-no-approval-finance-ops-workspace/3184 "2026-07-16T23:02:01Z")
Hi Fireblocks Support, I want to set up an API user on our Finance Ops workspace. (my user id : bulapu@ripple.com) The API user will be called from an external automation tool (Tines) and should only be able to submit/… --- ## [Sandbox access request: authorization policy rules in sandbox](https://community.fireblocks.com/t/sandbox-access-request-authorization-policy-rules-in-sandbox/3183)
**Author:** [@lamkeo](https://community.fireblocks.com/u/lamkeo)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 1:08am UTC](https://community.fireblocks.com/t/sandbox-access-request-authorization-policy-rules-in-sandbox/3183 "2026-07-15T01:08:32Z")
Hello, I need to be able to add and modify transaction authorization policy rules in my sandbox. I would like to create a Fireblocks Policy for the Gas Station ERC20 Fee Wallet, but my users are unable to create it. Co… --- ## [ERC‑20 deposit webhook returns base asset ID instead of token assetId in multi‑token vault](https://community.fireblocks.com/t/erc-20-deposit-webhook-returns-base-asset-id-instead-of-token-assetid-in-multi-token-vault/3182)
**Author:** [@maksymsdkfinance](https://community.fireblocks.com/u/maksymsdkfinance)\ **Replies:** 0\ **Last updated:** [July 14, 2026, 9:56am UTC](https://community.fireblocks.com/t/erc-20-deposit-webhook-returns-base-asset-id-instead-of-token-assetid-in-multi-token-vault/3182 "2026-07-14T09:56:43Z")
Environment: Fireblocks Sandbox / testnet (Sepolia) I’m integrating Fireblocks transaction‑creation webhooks (transaction.created and transaction.status.updated) into my backend to automatically credit user balances for… --- ## [Sandbox access request — TAP policy editing, automation, and extended sandbox period](https://community.fireblocks.com/t/sandbox-access-request-tap-policy-editing-automation-and-extended-sandbox-period/3174)
**Author:** [@bulapu](https://community.fireblocks.com/u/bulapu)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 4:09pm UTC](https://community.fireblocks.com/t/sandbox-access-request-tap-policy-editing-automation-and-extended-sandbox-period/3174 "2026-07-08T16:09:21Z")
Hi, I have a few requests for my sandbox workspace (Ripple - Bhavya Ulapu): TAP Policy editing access — I need to be able to add and modify transaction authorization policy rules in my sandbox. Currently Rule 04 block… --- ## [TAP policy editing access](https://community.fireblocks.com/t/tap-policy-editing-access/3180)
**Author:** [@Frank1](https://community.fireblocks.com/u/Frank1)\ **Replies:** 0\ **Last updated:** [July 8, 2026, 2:03pm UTC](https://community.fireblocks.com/t/tap-policy-editing-access/3180 "2026-07-08T14:03:53Z")
Requests for my sandbox workspace (Bull Project - Franco): TAP Policy editing access — I need to be able to add and modify transaction authorization policy rules in my sandbox. Currently Rule 04 blocks all transfers, … --- ## [Can't login fireblocks Sandbox : Workspace IP allowlist locked out](https://community.fireblocks.com/t/cant-login-fireblocks-sandbox-workspace-ip-allowlist-locked-out/3169)
**Author:** [@bulapu](https://community.fireblocks.com/u/bulapu)\ **Replies:** 1\ **Last updated:** [June 22, 2026, 3:39am UTC](https://community.fireblocks.com/t/cant-login-fireblocks-sandbox-workspace-ip-allowlist-locked-out/3169 "2026-06-22T03:39:34Z")
Hi, I’m unable to access my Fireblocks sandbox account. Could you please help me regain access? Workspace: Ripple - Bhavya Ulapu Email: bulapu@ripple.com --- ## [I can't login Fireblocks Console](https://community.fireblocks.com/t/i-cant-login-fireblocks-console/3164)
**Author:** [@nam](https://community.fireblocks.com/u/nam)\ **Replies:** 3\ **Last updated:** [June 11, 2026, 9:24am UTC](https://community.fireblocks.com/t/i-cant-login-fireblocks-console/3164 "2026-06-11T09:24:50Z")
I have trouble to login Fireblocks console. I tried sandbox url and used correct 2FA, but I have issue like image, help me to fix it --- ## [Sandbox — TAP Policy API beta + FSPM enablement request](https://community.fireblocks.com/t/sandbox-tap-policy-api-beta-fspm-enablement-request/3166)
**Author:** [@bulapu](https://community.fireblocks.com/u/bulapu)\ **Replies:** 0\ **Last updated:** [June 9, 2026, 7:19pm UTC](https://community.fireblocks.com/t/sandbox-tap-policy-api-beta-fspm-enablement-request/3166 "2026-06-09T19:19:27Z")
Hi, I recently set up a Fireblocks Developer Sandbox account. Could you please enable the following on my sandbox workspace: TAP Policy API beta FSPM (Fireblocks Security Posture Management) Also, are there any key di… --- ## [Unable to log into Sandbox — 2FA not working](https://community.fireblocks.com/t/unable-to-log-into-sandbox-2fa-not-working/3165)
**Author:** [@bulapu](https://community.fireblocks.com/u/bulapu)\ **Replies:** 0\ **Last updated:** [June 8, 2026, 4:49pm UTC](https://community.fireblocks.com/t/unable-to-log-into-sandbox-2fa-not-working/3165 "2026-06-08T16:49:56Z")
I recently created a Fireblocks Developer Sandbox account and scanned the QR code to set up 2FA, but I’m getting “Something went wrong” every time I enter the 6-digit code from my authenticator app. I’m unable to log in.… --- ## [Migrate to Mainnet](https://community.fireblocks.com/t/migrate-to-mainnet/3162)
**Author:** [@Judson12](https://community.fireblocks.com/u/Judson12)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 11:04pm UTC](https://community.fireblocks.com/t/migrate-to-mainnet/3162 "2026-06-06T23:04:47Z")
How do I migrate from sandbox to Mainnet? --- ## [Fireblocks Sandbox Extension Request](https://community.fireblocks.com/t/fireblocks-sandbox-extension-request/3161)
**Author:** [@florinvladprimedev](https://community.fireblocks.com/u/florinvladprimedev)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 8:00am UTC](https://community.fireblocks.com/t/fireblocks-sandbox-extension-request/3161 "2026-06-05T08:00:22Z")
Hi Fireblocks team, Our Developer Sandbox workspace is showing the banner “Your sandbox environment has expired.” We’re actively developing and testing our integration and would appreciate an extension of the sandbox e… --- ## [Solana fee payer feature support](https://community.fireblocks.com/t/solana-fee-payer-feature-support/3160)
**Author:** [@vlad.nlv](https://community.fireblocks.com/u/vlad.nlv)\ **Replies:** 0\ **Last updated:** [May 22, 2026, 12:28pm UTC](https://community.fireblocks.com/t/solana-fee-payer-feature-support/3160 "2026-05-22T12:28:16Z")
hi Fireblocks Support team. is it available to sponsor network fees for our users on Solana. in you documentation you say that these feauture is planned for future ( Manage Withdrawals at Scale - Fireblocks Developer Doc… --- ## [Question about Exchange Account Objects](https://community.fireblocks.com/t/question-about-exchange-account-objects/3156)
**Author:** [@Judson12](https://community.fireblocks.com/u/Judson12)\ **Replies:** 0\ **Last updated:** [May 16, 2026, 5:05pm UTC](https://community.fireblocks.com/t/question-about-exchange-account-objects/3156 "2026-05-16T17:05:16Z")
Hi Fireblocks Support, I was reviewing the “Exchange Account Objects” documentation and noticed that Poloniex and OKX (previously OKCoin) appear in the list of exchanges. I attached a screenshot of that list for referen… --- ## [Migration from Fireblock webhook V1 -\> V2](https://community.fireblocks.com/t/migration-from-fireblock-webhook-v1-v2/3149)
**Author:** [@Raghavendra](https://community.fireblocks.com/u/Raghavendra)\ **Replies:** 0\ **Last updated:** [May 11, 2026, 7:58am UTC](https://community.fireblocks.com/t/migration-from-fireblock-webhook-v1-v2/3149 "2026-05-11T07:58:20Z")
As per the updates for the upcoming Fireblocks V2 release (June 2026), webhook responses are expected to change, including event naming (e.g., TRANSACTION\_CREATED → transaction.created). However, these updates are not re… [Next page](https://community.fireblocks.com/latest.md?page=1)