{"users":[{"id":2,"username":"Sagar","name":"Sagar Dhanrale","avatar_template":"/user_avatar/community.fireblocks.com/sagar/{size}/8_2.png","admin":true,"trust_level":4},{"id":623,"username":"Johnny","name":"Johnny","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/j/ecb155/{size}.png","trust_level":1},{"id":2027,"username":"Albert","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/48db29/{size}.png","trust_level":0},{"id":2017,"username":"CheeryMeadow29","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/d2c977/{size}.png","trust_level":1},{"id":2014,"username":"BrightFern25","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/47e85d/{size}.png","trust_level":1},{"id":1913,"username":"havanbien","name":"Rantea","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/h/958977/{size}.png","trust_level":1},{"id":2015,"username":"sakura-finance","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/{size}.png","trust_level":0},{"id":2013,"username":"santosoh","name":"Herman","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/s/dfb087/{size}.png","trust_level":0},{"id":1387,"username":"Rubanthaya29","name":"Ruban","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/r/edb3f5/{size}.png","trust_level":1},{"id":2007,"username":"HYUNGU","name":"KIM","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/h/a88e4f/{size}.png","trust_level":0},{"id":1969,"username":"fberthome","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/f/94ad74/{size}.png","trust_level":0},{"id":1997,"username":"guisalmo","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/g/82dd89/{size}.png","trust_level":0},{"id":824,"username":"jormel","name":"Jormel","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/{size}.png","trust_level":0},{"id":256,"username":"Wilfred","name":"Wilfred Phua","avatar_template":"/user_avatar/community.fireblocks.com/wilfred/{size}/403_2.png","trust_level":2},{"id":1998,"username":"dudu77","name":"carlos eduardo","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/d/96bed5/{size}.png","trust_level":1},{"id":1975,"username":"Henri","name":"Henri","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/h/d9b06d/{size}.png","trust_level":0},{"id":1879,"username":"triviere","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/t/6f9a4e/{size}.png","trust_level":1},{"id":1931,"username":"bulapu","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/{size}.png","trust_level":1},{"id":349,"username":"aescalera","name":"Andres Escalera","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/{size}.png","trust_level":0},{"id":1966,"username":"maksymsdkfinance","name":"Maksym","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/m/e99b99/{size}.png","trust_level":0},{"id":1959,"username":"Frank1","name":"Frank","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/f/a87d85/{size}.png","trust_level":0},{"id":781,"username":"Rajalakshmi","name":"Rajalakshmi","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/r/8baadc/{size}.png","trust_level":2},{"id":1765,"username":"nam","name":"Nam Nguyen","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/n/41988e/{size}.png","trust_level":1},{"id":1917,"username":"Judson12","name":"Judson Pontes Sousa ","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/{size}.png","trust_level":0},{"id":1933,"username":"florinvladprimedev","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/f/ecc23a/{size}.png","trust_level":0},{"id":1923,"username":"vlad.nlv","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/v/ce73a5/{size}.png","trust_level":0},{"id":1902,"username":"ezin","name":null,"avatar_template":"https://avatars.discourse-cdn.com/v4/letter/e/5f8ce5/{size}.png","trust_level":0},{"id":1855,"username":"sts-test","name":"","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/s/c89c15/{size}.png","trust_level":1},{"id":1896,"username":"eugene","name":"Eugene","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/e/8797f3/{size}.png","trust_level":0},{"id":1888,"username":"yl-sandpd","name":"Prasad Darshana","avatar_template":"/user_avatar/community.fireblocks.com/yl-sandpd/{size}/703_2.png","trust_level":0}],"primary_groups":[],"flair_groups":[],"topic_list":{"can_create_topic":false,"filter":"latest","more_topics_url":"/c/support/7?page=1","per_page":30,"top_tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"},{"id":1,"name":"docs","slug":"docs"},{"id":5,"name":"announcements","slug":"announcements"},{"id":7,"name":"maintenance","slug":"maintenance"}],"topics":[{"fancy_title":"About the Support category","id":19,"title":"About the Support category","slug":"about-the-support-category","posts_count":2,"reply_count":0,"highest_post_number":4,"image_url":null,"created_at":"2023-01-03T19:53:14.940Z","last_posted_at":"2025-02-24T07:33:54.211Z","bumped":true,"bumped_at":"2025-02-28T16:23:26.074Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Post issues related to your Fireblocks Developer Sandbox here. \nPlease search the community posts first for solutions before opening new threads to avoid duplicate topics.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1024,"like_count":0,"has_summary":false,"last_poster_username":"Johnny","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":2,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":623,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Request to reset 2FA on Sandbox","id":3221,"title":"Request to reset 2FA on Sandbox","slug":"request-to-reset-2fa-on-sandbox","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-10-06T06:36:26.990Z","last_posted_at":"2026-10-06T06:36:27.084Z","bumped":true,"bumped_at":"2026-10-06T06:36:27.084Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support team, \nI changed devices and lost access to my 2FA codes for Fireblocks. I tried deleting my account and creating a new one. After signing in, the system does not display the 2FA QR code. \nCould you&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2,"like_count":0,"has_summary":false,"last_poster_username":"Albert","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2027,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Unable to complete Developer Sandbox registration invitation link error","id":3217,"title":"Unable to complete Developer Sandbox registration invitation link error","slug":"unable-to-complete-developer-sandbox-registration-invitation-link-error","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-18T09:28:55.742Z","last_posted_at":"2026-09-18T09:28:55.805Z","bumped":true,"bumped_at":"2026-09-18T09:28:55.805Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I received a link to join sandbox (I have submitted my info and got acceptance mail), but the link was probably expired (as I’m not sure If I clicked the link, I remember as I did but didn’t put a password or anything at&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"}],"tags_descriptions":{},"views":14,"like_count":0,"has_summary":false,"last_poster_username":"CheeryMeadow29","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2017,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Sandbox Account Locked Out — Accidental 2FA Deletion &amp; Duplicate Sandbox Account Conflict","id":3215,"title":"Sandbox Account Locked Out — Accidental 2FA Deletion & Duplicate Sandbox Account Conflict","slug":"sandbox-account-locked-out-accidental-2fa-deletion-duplicate-sandbox-account-conflict","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-17T09:19:48.751Z","last_posted_at":"2026-09-17T09:19:48.823Z","bumped":true,"bumped_at":"2026-09-17T09:19:48.823Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support, \nI accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator, and the recovery code also. This account I think now have two fireblock accounts, one I created using signup to ne&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":35,"like_count":0,"has_summary":false,"last_poster_username":"BrightFern25","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2014,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Developer Sandbox invite email not received after accepting license agreement","id":3154,"title":"Developer Sandbox invite email not received after accepting license agreement","slug":"developer-sandbox-invite-email-not-received-after-accepting-license-agreement","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-05-15T06:34:36.757Z","last_posted_at":"2026-09-15T08:32:59.625Z","bumped":true,"bumped_at":"2026-09-15T08:32:59.625Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks team, \nI registered from here for the Developer Sandbox and accepted the Testnet Workspace License Agreement, but I have not received the Sandbox invite link. \nI can access community, but login to Sandbox f&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"}],"tags_descriptions":{},"views":251,"like_count":0,"has_summary":false,"last_poster_username":"sakura-finance","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1913,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":2015,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Can&rsquo;t Proceed Past Fireblocks Developer Sandbox Agreement","id":3214,"title":"Can't Proceed Past Fireblocks Developer Sandbox Agreement","slug":"cant-proceed-past-fireblocks-developer-sandbox-agreement","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-15T08:32:10.211Z","last_posted_at":"2026-09-15T08:32:10.283Z","bumped":true,"bumped_at":"2026-09-15T08:32:10.283Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Once I get to the agreement, I scroll to the bottom and click submit. Then it says: \nThank you for accepting the Fireblocks Testnet Workspace License Agreement! \nYou should receive a link to your Developer Sandbox via em&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"}],"tags_descriptions":{},"views":15,"like_count":0,"has_summary":false,"last_poster_username":"sakura-finance","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2015,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Lost 2FA on Sandbox - Requesting Reset","id":3213,"title":"Lost 2FA on Sandbox - Requesting Reset","slug":"lost-2fa-on-sandbox-requesting-reset","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-15T04:42:08.005Z","last_posted_at":"2026-09-15T04:42:08.128Z","bumped":true,"bumped_at":"2026-09-15T04:42:08.128Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support, \nI accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator, and the recovery code also. This account I think now have two fireblock accounts, one I created using signup to ne&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":21,"like_count":0,"has_summary":false,"last_poster_username":"BrightFern25","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2014,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Extension of sandbox access","id":3212,"title":"Extension of sandbox access","slug":"extension-of-sandbox-access","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-15T01:58:44.977Z","last_posted_at":"2026-09-15T01:58:45.065Z","bumped":true,"bumped_at":"2026-09-15T01:58:45.065Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks team, \nOur Developer Sandbox workspace is showing the banner “There are 3 days remaining before your sandbox environment expires. Upgrade now to get access to a mainnet workspace.&quot; \nWe’re actively developin&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":19,"like_count":0,"has_summary":false,"last_poster_username":"santosoh","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2013,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Using Raw Signing with Private Besu Network","id":3211,"title":"Using Raw Signing with Private Besu Network","slug":"using-raw-signing-with-private-besu-network","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-10T15:55:04.530Z","last_posted_at":"2026-09-10T15:55:04.620Z","bumped":true,"bumped_at":"2026-09-10T15:55:04.620Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"We are evaluating a private Hyperledger Besu EVM network in our Fireblocks Sandbox workspace. Besu is not available as an asset/network in the Vault UI. \nWe understand that Raw Signing is enabled by default in Sandbox. C&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":21,"like_count":0,"has_summary":false,"last_poster_username":"Rubanthaya29","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1387,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Sandbox access 2FA Reset","id":3209,"title":"Sandbox access 2FA Reset","slug":"sandbox-access-2fa-reset","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-09-02T03:21:27.656Z","last_posted_at":"2026-09-02T03:21:27.775Z","bumped":true,"bumped_at":"2026-09-02T03:21:27.775Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support, \nI accidentally deleted my Fireblocks Sandbox 2FA entry from Google Authenticator. Since then, I’ve been trying to access my account using the recovery codes, but I’m unable to reset or properly co&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":40,"like_count":0,"has_summary":false,"last_poster_username":"HYUNGU","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":2007,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"SDK list blockchain with pageSize parameter Issue - Error Code 400","id":3185,"title":"SDK list blockchain with pageSize parameter Issue - Error Code 400","slug":"sdk-list-blockchain-with-pagesize-parameter-issue-error-code-400","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-07-16T12:53:21.420Z","last_posted_at":"2026-08-26T21:10:25.315Z","bumped":true,"bumped_at":"2026-08-26T21:10:25.315Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"HI, \nI use \nFireblocks Sandbox env and \ncom.fireblocks.sdk:fireblocks-sdk:14.0.0 \nI try to call \ncom.fireblocks.sdk.api.BlockchainsAssetsApi.listAssets \nit works by passing null to all parameters to this method: \nlistAss&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":117,"like_count":0,"has_summary":false,"last_poster_username":"guisalmo","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1969,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1997,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ERROR &ndash; Unable to login with 2FA","id":1480,"title":"ERROR -- Unable to login with 2FA","slug":"error-unable-to-login-with-2fa","posts_count":6,"reply_count":2,"highest_post_number":6,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/45b5de05fcf4e638acce3402a66b8069591ad1a6.png","created_at":"2024-09-30T13:16:49.229Z","last_posted_at":"2026-08-26T00:58:42.627Z","bumped":true,"bumped_at":"2026-08-26T00:58:42.627Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi. My account is [jormel.figueroa@rootstocklabs.com]. I cannot log in with the current 2FA that Is set up for this email (throws “Something went wrong. Try again.” after I input the 2FA). \nCould you please reset my 2FA? &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1022,"like_count":0,"has_summary":false,"last_poster_username":"dudu77","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":824,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Recent Poster","user_id":256,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1998,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Account Application Status and 2FA Login Issue","id":3195,"title":"Account Application Status and 2FA Login Issue","slug":"account-application-status-and-2fa-login-issue","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/14e92de2cf66ca372b2a2a88cdc779b19652a7fd_2_1024x488.png","created_at":"2026-08-03T03:00:18.025Z","last_posted_at":"2026-08-03T03:00:18.126Z","bumped":true,"bumped_at":"2026-08-03T03:00:18.126Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Dear Sir/Madam, \nWe are currently trying to sign up for an account. During the application process, the website indicated that our application was subject to review by your Compliance Team, and that the review may take u&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":106,"like_count":0,"has_summary":false,"last_poster_username":"Henri","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1975,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Enabling Raw Signing for Sandbox Account","id":3194,"title":"Enabling Raw Signing for Sandbox Account","slug":"enabling-raw-signing-for-sandbox-account","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-07-31T15:20:29.433Z","last_posted_at":"2026-07-31T15:20:29.531Z","bumped":true,"bumped_at":"2026-07-31T15:20:29.531Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi, \nI have a few requests for my sandbox workspace: \n\nTAP Policy editing access: I need admin rights; or said another way to be able to add and modify transaction authorization policy rules in my sandbox. Specifically I&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":104,"like_count":0,"has_summary":false,"last_poster_username":"triviere","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1879,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"API User Role for Transaction Initiation Only (No Approval) - Finance Ops Workspace","id":3184,"title":"API User Role for Transaction Initiation Only (No Approval) - Finance Ops Workspace","slug":"api-user-role-for-transaction-initiation-only-no-approval-finance-ops-workspace","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2026-07-15T23:28:44.654Z","last_posted_at":"2026-07-16T23:02:01.974Z","bumped":true,"bumped_at":"2026-07-16T23:02:01.974Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support, \nI want to set up an API user on our Finance Ops workspace. (my user id : bulapu@ripple.com) \nThe API user will be called from an external automation tool (Tines) and should only be able to submit/&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":1,"name":"docs","slug":"docs"}],"tags_descriptions":{},"views":200,"like_count":0,"has_summary":false,"last_poster_username":"bulapu","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":1931,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Recent Poster","user_id":349,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"ERC‑20 deposit webhook returns base asset ID instead of token assetId in multi‑token vault","id":3182,"title":"ERC‑20 deposit webhook returns base asset ID instead of token assetId in multi‑token vault","slug":"erc-20-deposit-webhook-returns-base-asset-id-instead-of-token-assetid-in-multi-token-vault","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-07-14T09:56:43.865Z","last_posted_at":"2026-07-14T09:56:43.967Z","bumped":true,"bumped_at":"2026-07-14T09:56:43.967Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Environment: Fireblocks Sandbox / testnet (Sepolia) \nI’m integrating Fireblocks transaction‑creation webhooks (transaction.created and transaction.status.updated) into my backend to automatically credit user balances for&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":7,"name":"maintenance","slug":"maintenance"}],"tags_descriptions":{},"views":119,"like_count":0,"has_summary":false,"last_poster_username":"maksymsdkfinance","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1966,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Sandbox access request — TAP policy editing, automation, and extended sandbox period","id":3174,"title":"Sandbox access request — TAP policy editing, automation, and extended sandbox period","slug":"sandbox-access-request-tap-policy-editing-automation-and-extended-sandbox-period","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/c264d41e94729b476bbaed488a66792fce0292f6_2_1024x670.png","created_at":"2026-06-26T20:30:39.310Z","last_posted_at":"2026-07-08T16:09:21.889Z","bumped":true,"bumped_at":"2026-07-08T16:09:21.889Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi, \nI have a few requests for my sandbox workspace (Ripple - Bhavya Ulapu): \n\nTAP Policy editing access — I need to be able to add and modify transaction authorization policy rules in my sandbox. Currently Rule 04 block&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":236,"like_count":0,"has_summary":false,"last_poster_username":"Frank1","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1931,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1959,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"TAP policy editing access","id":3180,"title":"TAP policy editing access","slug":"tap-policy-editing-access","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-07-08T14:03:53.100Z","last_posted_at":"2026-07-08T14:03:53.184Z","bumped":true,"bumped_at":"2026-07-08T14:03:53.184Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Requests for my sandbox workspace (Bull Project - Franco): \n\n\nTAP Policy editing access — I need to be able to add and modify transaction authorization policy rules in my sandbox. Currently Rule 04 blocks all transfers, &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":110,"like_count":0,"has_summary":false,"last_poster_username":"Frank1","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1959,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Can&rsquo;t login fireblocks Sandbox : Workspace IP allowlist locked out","id":3169,"title":"Can't login fireblocks Sandbox : Workspace IP allowlist locked out","slug":"cant-login-fireblocks-sandbox-workspace-ip-allowlist-locked-out","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/d1991305f58bca32ddaab7161c54e2cba6bb1beb_2_1023x623.jpeg","created_at":"2026-06-12T18:06:49.166Z","last_posted_at":"2026-06-22T03:39:34.482Z","bumped":true,"bumped_at":"2026-06-22T03:39:34.482Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi, I’m unable to access my Fireblocks sandbox account. Could you please help me regain access? \nWorkspace: Ripple - Bhavya Ulapu Email: bulapu@ripple.com","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"}],"tags_descriptions":{},"views":422,"like_count":0,"has_summary":false,"last_poster_username":"Rajalakshmi","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1931,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":781,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"I can&rsquo;t login Fireblocks Console","id":3164,"title":"I can't login Fireblocks Console","slug":"i-cant-login-fireblocks-console","posts_count":4,"reply_count":2,"highest_post_number":4,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/f50c5b3609e740ea9ca4313d59f7d775dc5b1d26_2_1024x552.png","created_at":"2026-06-08T08:46:24.061Z","last_posted_at":"2026-06-11T09:24:50.962Z","bumped":true,"bumped_at":"2026-06-11T09:24:50.962Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I have trouble to login Fireblocks console. \nI tried sandbox url and used correct 2FA, but I have issue like image, help me to fix it","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1476,"like_count":0,"has_summary":false,"last_poster_username":"Rajalakshmi","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1765,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":781,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Sandbox — TAP Policy API beta + FSPM enablement request","id":3166,"title":"Sandbox — TAP Policy API beta + FSPM enablement request","slug":"sandbox-tap-policy-api-beta-fspm-enablement-request","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-06-09T19:19:27.443Z","last_posted_at":"2026-06-09T19:19:27.508Z","bumped":true,"bumped_at":"2026-06-09T19:19:27.508Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi, I recently set up a Fireblocks Developer Sandbox account. Could you please enable the following on my sandbox workspace: \n\nTAP Policy API beta\nFSPM (Fireblocks Security Posture Management)\n\nAlso, are there any key di&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":223,"like_count":0,"has_summary":false,"last_poster_username":"bulapu","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1931,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Unable to log into Sandbox — 2FA not working","id":3165,"title":"Unable to log into Sandbox — 2FA not working","slug":"unable-to-log-into-sandbox-2fa-not-working","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/ba5ad2425a13cd63b87147077c439ef1af599b92_2_1024x536.jpeg","created_at":"2026-06-08T16:49:56.344Z","last_posted_at":"2026-06-08T16:49:56.424Z","bumped":true,"bumped_at":"2026-06-08T16:49:56.424Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I recently created a Fireblocks Developer Sandbox account and scanned the QR code to set up 2FA, but I’m getting “Something went wrong” every time I enter the 6-digit code from my authenticator app. I’m unable to log in.&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"},{"id":3,"name":"getting-started","slug":"getting-started"}],"tags_descriptions":{},"views":1510,"like_count":1,"has_summary":false,"last_poster_username":"bulapu","category_id":7,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1931,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Migrate to Mainnet","id":3162,"title":"Migrate to Mainnet","slug":"migrate-to-mainnet","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-06-06T23:04:47.455Z","last_posted_at":"2026-06-06T23:04:47.535Z","bumped":true,"bumped_at":"2026-06-06T23:04:47.535Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"How do I migrate from sandbox to Mainnet?","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":203,"like_count":0,"has_summary":false,"last_poster_username":"Judson12","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1917,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Fireblocks Sandbox Extension Request","id":3161,"title":"Fireblocks Sandbox Extension Request","slug":"fireblocks-sandbox-extension-request","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-06-05T08:00:22.588Z","last_posted_at":"2026-06-05T08:00:22.788Z","bumped":true,"bumped_at":"2026-06-05T08:00:22.788Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks team, \nOur Developer Sandbox workspace is showing the banner “Your sandbox environment has expired.” \nWe’re actively developing and testing our integration and would appreciate an extension of the sandbox e&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":212,"like_count":0,"has_summary":false,"last_poster_username":"florinvladprimedev","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":1,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1933,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Solana fee payer feature support","id":3160,"title":"Solana fee payer feature support","slug":"solana-fee-payer-feature-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/original/1X/a80da4b2bf5872b8661e8f48e88dc68d85747acb.png","created_at":"2026-05-22T12:28:16.197Z","last_posted_at":"2026-05-22T12:28:16.269Z","bumped":true,"bumped_at":"2026-05-22T12:28:16.269Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"hi Fireblocks Support team. is it available to sponsor network fees for our users on Solana. in you documentation you say that these feauture is planned for future ( Manage Withdrawals at Scale - Fireblocks Developer Doc&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":232,"like_count":0,"has_summary":false,"last_poster_username":"vlad.nlv","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1923,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Question about Exchange Account Objects","id":3156,"title":"Question about Exchange Account Objects","slug":"question-about-exchange-account-objects","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/1f889993e64b589f769b81adb79dfcbac015c018_2_460x1024.png","created_at":"2026-05-16T17:05:16.503Z","last_posted_at":"2026-05-16T17:05:16.592Z","bumped":true,"bumped_at":"2026-05-16T17:05:16.592Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi Fireblocks Support, \nI was reviewing the “Exchange Account Objects” documentation and noticed that Poloniex and OKX (previously OKCoin) appear in the list of exchanges. I attached a screenshot of that list for referen&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":151,"like_count":0,"has_summary":false,"last_poster_username":"Judson12","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1917,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Issue with Pending MPC Key Approval and Activation in Sandbox","id":3143,"title":"Issue with Pending MPC Key Approval and Activation in Sandbox","slug":"issue-with-pending-mpc-key-approval-and-activation-in-sandbox","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":"https://us1.discourse-cdn.com/flex015/uploads/fireblocks/optimized/1X/083997d79419ed54137ef4df35a56e2eea35df2b_2_1024x97.png","created_at":"2026-05-06T13:36:01.468Z","last_posted_at":"2026-05-06T13:36:01.552Z","bumped":true,"bumped_at":"2026-05-06T13:36:01.552Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Post SupporHello, \nI am currently facing an issue in our Fireblocks sandbox workspace Izichange (Testnet) \nAll required approvals have already been completed by the relevant administrators. However, the device still s&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":267,"like_count":0,"has_summary":false,"last_poster_username":"ezin","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1902,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Does not receive follow-up activation email to set up password for Sandbox","id":3137,"title":"Does not receive follow-up activation email to set up password for Sandbox","slug":"does-not-receive-follow-up-activation-email-to-set-up-password-for-sandbox","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-04-21T08:38:27.724Z","last_posted_at":"2026-04-30T09:36:47.789Z","bumped":true,"bumped_at":"2026-04-30T09:36:47.789Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I am registering to sandbox with this link, after receive verification email, i entered Fireblocks Developer Sandbox Agreement, accept terms and press submit but does not receive any follow-up emails. Tried several times&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":256,"like_count":0,"has_summary":false,"last_poster_username":"eugene","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":null,"description":"Original Poster","user_id":1855,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":1896,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Solana Devnet token transfer","id":3138,"title":"Solana Devnet token transfer","slug":"solana-devnet-token-transfer","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-22T06:54:06.871Z","last_posted_at":"2026-04-22T06:54:06.950Z","bumped":true,"bumped_at":"2026-04-22T06:54:06.950Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"solana devnet wrapped token transfer from fireblocks wallet to phantom wallet failed with error ‘The transaction was rejected by the blockchain or EOS node&quot;’. Transfer initiated using fireblocks console, and tried with d&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"help-center","slug":"help-center"}],"tags_descriptions":{},"views":229,"like_count":0,"has_summary":false,"last_poster_username":"yl-sandpd","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1888,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Enable web3/WalletConnect integration","id":3135,"title":"Enable web3/WalletConnect integration","slug":"enable-web3-walletconnect-integration","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2026-04-14T17:17:52.428Z","last_posted_at":"2026-04-17T15:50:55.102Z","bumped":true,"bumped_at":"2026-04-17T15:50:55.102Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Testing a WalletConnect integration with a confidential payments functionality - thks \nuser ID tarik@ligero-inc.com \nworkspace: Ligero, Inc \nuser: Tarik Riviere","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":395,"like_count":0,"has_summary":false,"last_poster_username":"triviere","category_id":7,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"vote_count":0,"can_vote":true,"user_voted":null,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":1879,"primary_group_id":null,"flair_group_id":null}]}]}}